Salon C-10: the war room where the CEO triggers the crisis protocol and the committee kit arrives with escort
Salon C-10 sits on the 4th floor of the corporate complex where the crisis protocol of BMV-listed corporates and IMMEX subsidiaries with US parents gets activated: 12 horseshoe-arranged seats, a lectern for the CEO directing the crisis, a six-metre LED screen with real-time monitoring of media and social networks, an annexed room with a secure phone line for calls with the FBI, Federal Police or regulatory authorities where applicable, a sealed chamber for sensitive documentation and a closed kitchen with 24-hour service. This is where reputational crises that escalate nationally get managed, regulatory crises get handled (SAT visit, CNBV visit, COFECE visit), cybersecurity incidents with operational impact get coordinated, industrial accidents get communicated, product recalls get rolled out, compliance incidents get documented and media crises that threaten the corporate valuation get contained. What separates Salon C-10 is the war room ritual: the committee kit enters with escort, exits signed for by each member at close of crisis and lets the head of communications archive the minutes without the merch pulling attention from the monitoring.